What Our Customers Say

Our customers are central to what we strive to achieve at Independent Mortgages Direct, please click on the name below to read our customer reviews and ratings. 

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Since 2007 my wife and I have been using the services of Neil at Independent Mortgages Direct NE. We have probably used all of their services offered requiring at different times a residential mortgage, re-mortgage and buy to let mortgage. Additionally, over this time we have been employed and self employed which has added layers of extra help and work required. However, with every enquiry with Neil we have always received a professional and honest assessment of my needs, and Neil has been able to offer excellent advice and deliver the exact product that we require. I would highly recommend IMDNE for your financial advice. Mr & Mrs Goult – Middlesbrough

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We would like to say a big thank you to Neil and his colleagues for all of their help and support in securing our mortgages, we know it was long, complicated and protracted process and want you to know we really appreciated everything you did to get it completed. Mr & Mrs Tulip – Newcastle

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As a First Time Buyer I was struggling, for no apparent reason, to pass lenders strict Credit Scoring requirements so turned to IMDNE for help and was delighted to find their helpful friendly staff willing to accommodate my difficult working hours by arranging evening and weekend appointments and find me a fantastic mortgage deal from a high street lender. I am so happy to be spending my first Christmas in my own home thanks to everyone at IMDNE. G Hughes – Durham

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Beth dealt with my mortgage, she consistently went out of her way to provide an outstanding personal service. Would recommend Independant Mortgages Direct to anyone. C Maxwell – Chester-Le-Street

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As an existing customer and busy professional I am delighted that IMDNE keep in touch and effectively “Manage” my mortgage account for me as part of their ongoing service and commitment, it means I don’t need to worry about missing reviews and important changes in the mortgage industry that could affect my personal circumstances because they always seem to be one step ahead of the game. I would highly recommend their service. J Rackstraw – Sunderland

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Gary and the team at IMDNE pulled out all of the stops to get me my first mortgage and it was no easy challenge at 95% as a CIS (Contract Industry Scheme) employee. I tried and was turned away by other brokers then finally found a team who knew what they were talking about and delivered with interest on their promises. I would recommend IMDNE to anyone looking for a mortgage with difficult circumstances, if it’s available these guys will find it for you. M Armstrong – North Shields

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Gary Howe and Sorrel Davies of Independent Mortgages Direct North East have gone more than the extra mile in helping us to obtain an affordable mortgage on an 18 year term; no mean task as we were impacted by the financial crash, and so had some credit issue in the past, and with one of us being at retirement age 66. We are happy to recommend them and would happily use them again. Mr & Mrs B – Lincolnshire

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A huge thank you to Gary Howe and the team at IMDNE, as a first time buyer the process of getting a mortgage was quite daunting especially since we took advantage of the Help to Buy Scheme, it was all completely new to us. We felt really taken care of, IMDNE’s quick responsiveness and superb follow-up kept us on track for a flawless execution, this was the fastest service I’ve have ever received, with application to offer within 5 days, outstanding service!! The whole process was explained clearly to us and in a language we could understand, we couldn’t have felt more supported. IMDNE were the definition of customer service and I fully recommend and endorse the use of IMDNE for anyone looking for a mortgage advisor, especially first time buyers and those wanting to take advantage of the help to buy scheme. A HUGE thank you to Gary and the team at IMDNE. H. Morris – Stockton-On-Tees

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Independent Mortgages Direct NE is Authorised & Regulated by the Financial Conduct Authority – Registration 301727

Sole Trader: Gary Robert Howe